Effective Date: 01/01/2025
Acoup Training Institute LLC is committed to protecting your privacy. This Privacy
Policy explains how we collect, use, disclose, and protect your personal information when you visit our
website www.acouptraining.com and engage with our services.
Information We Collect
We may collect various types of information from users to provide and improve our services. The types of
information collected include:
Personal Information
We collect personally identifiable information that you voluntarily provide when you interact with us. This
includes but is not limited to:
- Full Name
- Email Address
- Phone Number
- Home or Business Address
- Payment and Billing Details (if applicable)
- Enrolment Information
- Any other personal details you provide when registering for courses, subscribing to newsletters, or
contacting customer support
Non-Personal Information
In addition to personal data, we automatically collect non-identifiable information about visitors to our
website. This data helps us analyze trends and improve user experience. It includes:
- IP Address
- Browser Type and Version
- Device Information (e.g., operating system, screen resolution)
- Website Usage Data (e.g., pages visited, time spent on pages, referring URLs)
- Cookies and Tracking Technologies
How We Use Your Information
We collect and process your information for legitimate purposes, including but not limited to:
- Course Registration & Management: To register you for courses, manage enrolments, and facilitate
learning experiences.
- Payment Processing: To securely process payments and issue invoices when applicable.
- Customer Support: To respond to inquiries, provide assistance, and resolve any issues related to our
services.
- Marketing & Communication: To send promotional emails, newsletters, special offers, and other
information about our courses and services (you can opt out at any time).
- Website Enhancement: To analyze Website traffic, improve content, and develop new features that enhance
user experience.
- Compliance & Security: To ensure compliance with legal obligations, protect against fraud, and maintain
the integrity of our systems.
How We Share Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your
information under the following circumstances:
- Service Providers: We may share information with third-party vendors, such as payment processors, email
marketing platforms, and analytics providers, to facilitate our services.
- Legal Requirements: If required by law or in response to legal requests (such as subpoenas or court
orders), we may disclose relevant information.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information
may be transferred as part of the transaction.
Data Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, and
loss. These measures include:
- Secure payment processing
- Access controls and authentication procedures
- Regular security audits
However, while we strive to protect your data, no internet-based transmission can be guaranteed to be 100%
secure. Users are advised to take precautions when sharing personal information online.
Your Rights and Choices
As a user, you have the right to control how your information is used. Your rights include:
- Access & Correction: You may request access to the personal data we hold about you and correct any
inaccuracies.
- Opt-Out: You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe"
link in emails.
- Data Deletion: You may request the deletion of your personal data, subject to legal and regulatory
retention requirements.
- Restrict Processing: Under certain circumstances, you may request that we limit the processing of your
data.
To exercise these rights, contact us at jane@acouptraining.com.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, with
the revised effective date indicated. We encourage users to review this policy periodically to stay informed
about our data practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please
contact us at:
Acoup Training Institute
Email: jane@acouptraining.com
By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.